Jumping The Curve

Jumping The Curve In Twelve things I learned from Steve Jobs, Guy Kawasaki talks about jumping the curve. The curve is being in the right place at the right time. In 2017, the right place and time is artificial intelligence. Using consultants or analytics to determine KPIs will soon be replaced by AI figuring it out and adapting business processes on the fly. So we are jumping the curve, shuttering Scormi-the-app, and starting work on a virtual agent for a different vertical. That said, it was an enlightening exercise… In 2016 we built a customer service analytics proof of concept application. That […]