Chatbot “Air Charter Amy” Launched

  We recently launched Air Charter Amy, a private jet charter chatbot. This is the story of how and why we built her and lessons learned so far. Better early than late. Blue Nile, the jewelry website, was founded in 1999 when ecommerce was a new and pretty crude experience. Today it’s the #1 jewelry site. For chatbots and A.I. today is 1999. Prefacing the development story, here are some takeaways for chatbot builders Conversation UI. A chatbot is a conversation UI. Conversation is brand equity. Marketing automation and broadcasts are not conversation. Business case. There should be a clear line […]