An AI system to rescue frustrated air travelers.

Let’s put an end to air traveler frustration. Images of chaos like this airport scene are a common occurrence because any deviation from normal operations strains or overwhelms airline personnel. The challenge to enabling deep self service (self service on par with what an airport agent can do) is that while web pages or apps are great for consuming information they are not an ideal user interface for exploring options. Changing just one element of a travel itinerary, for example, requires selecting it on the page, then submitting it to get the updated results. Another change, another submit. Last week […]

Private Jet Charter Chatbot “Air Charter Amy”

In late summer 2017 we launched Air Charter Amy, a private jet charter chatbot. Better early than late. Blue Nile, the jewelry website, was founded in 1999 when ecommerce was a new and pretty crude experience. Today it’s the #1 jewelry site. For chatbots and A.I. today is 1999. Amy is a Facebook Messenger chatbot. She guides users new to jet charter through predefined conversation flows that cover topics a first-time charter customer would likely be interested in. Amy can also gather information needed to initiate a jet charter price quote.   Air Charter Amy is Conceived Amy congealed out […]