An Alexa Sales Assistant. Using voice AI for sales requires slotting it into the sales funnel where it makes sense. And where it makes sense is where it adds value to the both customer and to the business.
Two months after launching their flight booking chabot, airline X (true story, name not important) was disappointed with the results; it wasn’t getting much interest. What went wrong? The strength of a chatbot or a voicebot is conversation and sometimes […]